Indexfand SACCO App, operated by Indexfand Enterprises Ltd (“Indexfand,” “us,” “we,” “our”), is committed to providing a secure and transparent financial platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our SACCOS services and the choices you have associated with that data.
By engaging with our SACCOS services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined, the terms used herein have the same meanings as in our Terms and Conditions.
We collect various types of information to enhance and personalize our SACCOS services: Types of Data Collected: - Email address - Full names - Phone number - Address - Cookies and Usage Data
We collect information on how the SACCOS services are accessed and used, including IP addresses, browser type, pages visited, time and date of visits, time spent on pages, and device identifiers. Tracking & Cookies Data: We utilize cookies and similar technologies to track and store certain information. You can manage cookie preferences in your browser settings.
Indexfand Enterprises Ltd SACCOS utilizes collected data for various purposes, including but not limited to: - Providing and maintaining the SACCOS services - Notifying users about changes to the services - Enabling participation in interactive features - Offering customer care and support - Providing analysis and valuable information for service improvement - Monitoring service usage - Detecting, preventing, and addressing technical issues
Personal data may be transferred to and maintained outside your jurisdiction. Your consent to this Privacy Policy implies agreement to such transfers. We ensure data security and compliance with this policy during any transfers.
Personal information is not shared with third parties unless explicitly notified. It is used solely by Indexfand Enterprises Ltd and its subsidiaries.
We may disclose personal data in good faith to comply with legal obligations, protect rights or property, investigate wrongdoing, ensure public safety, or address legal liability.
If you are an EEA resident, you have data protection rights. Indexfand Enterprises Ltd aims to facilitate these rights, including the right to access, update, delete, or limit the use of your personal data. Contact us for inquiries or to exercise your rights.
While we strive for data security, no method is 100% secure. We use commercially acceptable means to protect personal data but cannot guarantee absolute security.
Third-party service providers may assist in service facilitation, analysis, and support. They have access to personal data solely for these tasks and are bound not to disclose or use it for other purposes.
We may use third-party analytics services, such as Google Analytics, to monitor and analyze service usage. Refer to Google's Privacy & Terms page for details.
Our SACCOS services may contain links to external sites. We advise reviewing the privacy policies of these sites, as we have no control over their content or practices.
Indexfand Enterprises Ltd acknowledges that members have the right to request the deletion of their accounts and associated data. However, account deletion is subject to the review and approval of the SACCOS management. The SACCOS will assess the implications of account deletion on group transactions and compliance with regulatory requirements before proceeding.
All members are required to adhere to their respective SACCO's terms of service while using the Indexfand SACCO App. The SACCO’s terms of service govern the conduct and responsibilities of members within the group and should be followed in conjunction with the Indexfand Enterprises Ltd policies.
We may update this Privacy Policy. Changes will be communicated via email or prominent notice on our service. Review this policy periodically for updates.
For questions about this Privacy Policy , contact us at: Email: hello@indexfand.com